SHIPPING AND DELIVERY TIMES
All products are individually made to order. Once an order is placed it goes into our order queue. Please allow 5-10 business days for production before your order ships. Once we ship your order we will use the shipping method you selected at checkout and you will receive a tracking number to follow your package right to your door.
The Grid Book Series is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims and contacting USPS for any communication after an order has been shipped to the address provided. The Grid Book Series is not responsible for any package(s) once it is in the hands of USPS. Once your order is shipped you will be provided a tracking number. The rest is between you and USPS.
*Any order, domestic or international, that is returned back to us for either having an insufficient address, wrong address, unclaimed, etc., the customer will have to pay for reshipment of the package. We do not cover/reimburse for shipping costs in regards to a return/exchange.